The recipient must make a clear decision in this part and proceed with the purchase. The customer must have an accurate judgment on their country's import tax laws.īeautyNetKorea can not be able to provide some documents for customs clearance. The first shipping cost paid by the customer is not refundable (return shipping cost is calculated as a table of rates at the time of purchase). If the recipient returns the product in violation of the Import Tax Act, all returns and additional shipping charges will be borne by the customer. No Shipping cost Refund for the customs problems
#Moist emulsion registration#
The out-of-stock refund notification email will be sent to you via customer registration email and we might call you if we do not get reply from you.Īnd if you do not reply within 3 days, the order will be sent to your address without the lacking products, in this case, you can only get a refund for the lacking product once you get your package and send us the picture of the white label that is attached to your box.Ĥ. *We can only send you the refund once you get your order and you have to send us the picture of the white label that is attached to the box. Products that are sold out or discontinued after completing the order: We will contact you through email or call and inform you the names of the products that are not available, and we will discuss solutions with you.
Some items may be out of stock or discontinued during the post-order packaging. Customer requests a refund for products that have no tags or labels Customer requests a refund for damaged or deformed products due to the customer’s responsibilityĤ. Customer requests to cancel the whole order which contains out of stock productsģ. Customer requests a refund due to change of mind (size, color, etc.)Ģ. ※ Ineligible for a Refund in the case that:ġ.
#Moist emulsion free#
※ You must return the free gift in its original condition along with your returning item in order to receive the refund. ※ Refunds for the cases stated above are only accepted on the condition that labels and tags are intact and the products have not been use. Your order via our CS e mail, Product is misdelivered ▶ If your order remains status for 10 days or longer from the date of payment without any prior notification from our customer service, you can cancel
▶ Cancellation requests made within 24 hours of payment Please take into consideration that Beautynetkorea accepts Ⅲ Exact title of the item that you’re requesting for exchange or refund And your request can be declined when it doesn’t fulfill above condition.Ģ. Ⅱ Pictures of all shipment label that are attached on the parcel Ⅲ Exact order number Returns will be processed as soon as the items back to BeautyNetKorea You cannot get refund the product until package arrives at our office again.Įvery request for exchange or refund should be contacted to our CS email and request must contain When exchange requested items are out of stock or discontinued, The amount of Refund is returned to the balance of the payment method or to store credit.
(Please note that refund can be made partially depending on condition of defective products and this will be decided by BeautynetKorea.) Requests for exchanges and refunds are only accepted if they are made within 50 business days from shipment date of the product via our CS We will be responsible for refunds due to misdelivered and/or defective products and will place highest importance to process these requests as
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